Privacy Policy

Effective Date: 01-01-2025

TVFlix (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the TVFlix mobile application, available on iOS and Android.

1. Information We Collect

We do not collect personal data such as names, emails, or payment details. However, we collect certain technical data for analytics and debugging purposes only, including:

  • Device type and operating system
  • App usage statistics
  • Error logs and crash reports
  • IP address (temporarily, for system routing)

This data is collected anonymously and used solely to improve app performance and stability.

2. Use of Data

The data we collect is used to:

  • Monitor app performance
  • Identify and fix technical issues
  • Understand user behavior (e.g., which features are most used)

We do not sell or share this data with third parties for marketing or advertising purposes.

3. Data Storage

All data is securely stored on servers located in:

  • Switzerland (for app hosting)
  • European Union (Google Analytics and Sentry.io for telemetry and debugging)

All processing complies with the General Data Protection Regulation (GDPR).

4. Data Retention

Debug and analytics data are retained only as long as necessary to fulfill the purposes described above. This typically does not exceed 12 months.

5. Your Rights

Under GDPR, you have the right to:

  • Request access to your data
  • Request correction or deletion
  • Object to or restrict processing
  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at: tvflix@inacabado.com

6. Contact

For questions or requests regarding your data: Email: tvflix@inacabado.com